T.E.A.M. & C.H.A.N.G.E.S. Program

Help and Assistance with PG&E Education and Bills

The Telecommunications Education and Assistance in Multiple-languages (TEAM) program provides educational workshops and informational materials for consumer protection, as identified in the California Public Utilities Commission(CPU), under the CPU’s Telecommunications Consumer Protection Initiative (CPI). As part of the program, we help assist consumers with resources or disputes.

The Community Help and Awareness of Natural Gas and Electricity Services (CHANGES) program assists consumers with natural gas and electricity education and resources. The program includes advocating and assistance with negotiating payments and finding resources for the consumer.

Contact us if you need assistance with your utility disputes or payment negotiations.

For more information, please contact:

Pamee Yang

Program Manager


Veronica Bautista

Community Outreach Specialist


Tel: 559-255-8395

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